Innovations in Human Resource Management

Human resource management is experiencing profound change, new challenges, exciting accomplishments, and much uncertainity. The public service has moved away from the old days of "personnel management" concerned mostly with processing "personal action" paperwork, to a system where public employees are managed as human capital to get the work of the government done more effectively and efficiently. This volume brings together the latest thinking on human resource management in the public service, presented by distinguished thought leaders in the field. While it focuses primarily on federal government policies and practices, the principles, conclusions, and recommendations translate readily to state and local government, and to the private sector as well.

Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss

Foreword, Preface and Acknowledgments, 1. An Overview, Part 1. The Challenge Ahead, 2. Human Capital: Federal Workforce Challenges in the Twenty-first Century, Part 2. Understanding the Twenty-First Century Multisector Workforce, 3. Challenges and Effective Practices in Managing the Multisector Workforce, 4. Multisector Workforce Lessons Learned: The National Aeronautics and Space Administration, 5. Getting the Best from "Most Efficient Organizations", 6. Building Surge Capacity in the Disaster Workforce: Improving SBA's Response to Mega-Disasters in the Future, Part 3. Transforming Organizational Culture, 7. The U.S. Government Accountability Office: A Case Study in Human Capital Reform, 8. Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASA, 9. Organizational Transformation: Strategic Succession Management and Leadership Development, 10. Four New Models of Networked Leadership Development, Part 4. Innovation in Action, 11. A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration Projects, 12. Employee Retention and Engagement, 13. Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment Success, 14. Competencies for Success in International Leadership in Challenging Times, 15. An Agency-Level Look at Alternative Working Arrangements in Federal Government, 16. Strategic Workforce Management: Innovation and Improvement at DTRA, Part 5. Managing the Management of People, 17. A Certified Assessment of Human Resources Systems: An Innovative Pathway to Assurance, 18. Using Data-Driven Human Capital Decisions to Improve Basic Personnel Functions, 19. Succeeding as a Strategic HR Partner: A Practical Approach, Part 6. Legislating Reform, 20. Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland Security, 21. The Human Capital "Crisis" in the Federal Government: A Modest Proposal, Part 7. Concluding Thoughts, 22. The Path of Reform: Challenges and Opportunities, About the Editors and Contributors, Index