The Oxford Handbook of Organizational Climate and Culture

The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.

Benjamin Schneider is Senior Research Fellow at CEB's Workforce Surveys and Analytics.
Karen M. Barbera is Practice Manager at CEB's Workforce Surveys and Analytics.

Part One: Introduction and Overview 1. Introduction: The Oxford Handbook of Organizational Climate and Culture Benjamin Schneider and Karen M. Barbera Part Two: Micro Processes in Organizations 2. Staffing Within the Social Context Robert E. Ployhart, Donald Hale Jr., and Michael C. Campion 3. The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance Daniel C. Feldman and Olivia Amanda O'Neill 4. Motivational Tactics Gary P. Latham and Christina Sue-Chan 5. Performance Management: Processes that Reflect and Shape Organizational Culture and Climate Manuel London and Edward M. Mone 6. The Climate and Culture of Leadership in Organizations David V. Day, Mark A. Griffin, and Kim R. Louw 7. Communication, Organizational Culture, and Organizational Climate Joann Keyton 8. Positive and Negative Affective Climate and Culture: The Good, The Bad, and The Ugly Neal M. Ashkanasy and Charmine E. J. Härtel 9. The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior Mark G. Ehrhart and Jana L. Raver 10. Employee Stress and Well-Being Steve M. Jex, Michael T. Sliter, and Ashlie Britton 11. A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective Richard A. Guzzo, Haig R. Nalbantian, and Luis F. Parra Part Three: Macro Processes in Organizations 12. Career Cultures and Climates in Organizations Douglas T. Hall and Jeffrey Yip 13. Implications of Organizational Life Cycles for Corporate Culture and Climate Eric G. Flamholtz and Yvonne Randle 14. Sustainability: How It Shapes Organizational Culture and Climate Jennifer Howard-Grenville, Stephanie Bertels, and Brooke Lahneman 15. Societal and Organizational Culture: Connections and a Future Agenda Marcus W. Dickson, Catherine T. Kwantes, and Asiyat B. Magomaeva Part Four: Outcome and Process Foci for Climate and Culture 16. Service Quality Dana Yagil 17. Safety Climate: Conceptualization, Measurement, and Improvement Dov Zohar 18. Climate and Culture for Health Care Performance Michael A. West, Anna Topakas, and Jeremy F. Dawson 19. The Role of Employee Justice Perceptions in Influencing Climate and Culture Deborah E. Rupp and Meghan A. Thornton 20. Collaboration and Conflict in Work Teams Eduardo Salas, Maritza R. Salazar, Jennifer Feitosa, and William S. Kramer 21. A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications Simon L. Albrecht 22. A Review of the Literature on Ethical Climate and Culture David M. Mayer Part Five: Conceptual and Methodological Issues 23. An Organizational Identity Lens for Organizational Climate Scholarship David A. Whetten and Peter Foreman 24. Organization Change W. Warner Burke 25. Multilevel and Aggregation Issues in Climate and Culture Research David Chan 26. Climate and Culture Strength Vicente González-Romá and José M. Peiró 27. A Configural Approach to the Study of Organizational Culture and Climate Cheri Ostroff and Mathis Schulte 28. An Evolutionary View of Organizational Culture Robert Hogan, Robert B. Kaiser, and Tomas Chamorro-Premuzic Part Six: Climate and Culture in Practice 29. Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance Karen B. Paul and Kristofer J. Fenlason 30. Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller 31. The Mayo Clinic Way: A Story of Cultural Strength and Sustainability Leonard L. Berry and Kent D. Seltman 32. From "Hamburger Hell" to "I'm Lovin It": How Organizational Culture Contributed To McDonald's Turnaround David Small and Jennifer Newton 33. The Tata Group: Lessons on Global Business Excellence from India's Most Prominent Multinational Shreya Sarkar-Barney 34. A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies Kyle Lundby, Robin Moriarty, and Wayne C. Lee Part Seven: Integration and Conclusions 35. Summary and Conclusion Benjamin Schneider and Karen M. Barbera