Management Practices for Engaging a Diverse Workforce

This unique volume shows how to tackle the challenges of diversity in the workplace. It addresses the need to keep the workforce engaged while taking into consideration the diverse backgrounds of employees. The book explores 12 themes of workforce diversity and culture, including differences of race, religion, gender, sexuality, income class, education level, marital status, generation/age, physical ability, and more. Focusing on the benefits of engaging a diverse workforce, the volume considers the issue through the different stages of the human resource process, including recruitment, selection, performance appraisal, demand forecasting, supply forecasting, job description and specification, job analysis and evaluation, training and development, career planning and development, succession planning, etc. Employing an abundance of case studies, the volume enables readers to comprehend what it means to have a diverse workforce and how to engage such a workforce for the betterment of the employees as well as the employer. The volume acts as a textbook for courses on diversity in human resource management as well as a valuable resource for HRM and other management professionals. The discussions and questions sections will be useful for faculty, and the short case studies are designed to keep students interested and engaged.

Manish Gupta, PhD, is an Assistant Professor in the Department of HR, IBS Hyderabad, a Constituent of IFHE, Deemed to be University, Telangana, India. He is an editorial team member of several journals, and he has edited special issues of several journals and is also a consulting editor of The HRM Review. He has co-authored the book Practical Applications of HR Analytics: A Step-by-Step Guide and has co-edited the book Qualitative Techniques for Workplace Data Analysis. He has conducted a workshop on academic writing and has presented papers at various conferences. His work has received media coverage in international magazines, newspapers, blogs, and news channels. He has published book chapters and over 30 research papers. He has recently won the AIMS International Outstanding Young Management Researcher Award 2019 and the Advances in Developing Human Resources best issue of 2018 award. He is a recipient of a Junior Research Fellowship and National Eligibility Test certificate awarded by the University Grants Commission, Government of India.

1. Engaging an LGBT Workforce: Inclusion through Workplace Culture  2. Active Aging: Engaging the Aged  3. Engaging Diverse Races at Work  4. The Education Divide at Work  5. Gen-Z, the Future Workforce: Confrontation of Expectations, Efforts, and Engagement  6. Cross-Generational Engagement Strategies  7. Managing Married Employees  8. Cross-Border Mergers: The Use of Employment Engagement Tools in Overcoming Challenges of Workforce Cultural Diversity  9. Engaging People with Physical Disability at Work  10. Engaging Different Income Classes at Work  11. Is Work Engagement Gender Oriented?  A Man/Woman Perspective  12. Volunteering for Community: Learning and Challenges in Diversity