Crew Resource Management

The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program.- Addresses the expanded operating environment--pilots, flight attendants, maintenance, etc.- Assists developers and practitioners in building effective programs- Describes best practices and tools for supporting CRM training in individual organizations- Highlights new advances and approaches to CRM- Includes five completely new chapters

Part I: The Nature of CRM 11. Why CRM? Empirical and Theoretical Bases of Human Factors Training2. Teamwork and Organizational Factors3. Crews as Groups: Their Formation and Their Leadership4. Communication and Crew Resource Management5. Flight Crew Decision-Making6. CRM (Nontechnical) Skills: A European Perspective7. Crew Resource Management and Individual Resilience8. Crew Resource Management, Risk, and Safety Management SystemsPart II: CRM Training Applications9. The Design, Delivery, and Evaluation of Crew Resource Management Training10. Line Oriented Flight Training: A Practical Guide for Developers11. Line Operations Simulation Development Tools12. Crew Resource Management and Line Operations Safety Audit13. Maintenance Resource Management for Technical Operations14. Flight and Cabin Crew Teamwork: Improving Safety in Aviation15. The Migration of Crew Resource Management TrainingPart III: CRM Perspectives16. A Regulatory Perspective17. A Regulatory Perspective II18. The Accident Investigator's Perspective19. The Military Perspective20. Cultural Issues and Crew Resource Management Training21. Airline Pilots, Training, and CRM in Today's Environment22. The Future of CRM

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