Managing Innovation and Cultural Management in the Digital Era

The world-class National Palace Museum (NPM) in Taiwan possesses a repository of the largest collection of Chinese cultural treasures of outstanding quality. Through implementing a two-organizational restructuring, and shifting its operational focus from being object-oriented to public-centered, it aims to capture the attention of people and promote awareness of the culture and traditions of China. In this vein, the NPM combines its expertise in museum service with the possibilities afforded by Information Technology (IT). This book analyses the research results of a team sponsored by the National Science Council in Taiwan to observe the development processes and accomplishments, and to conduct scientific researches covering not only the technology and management disciplines, but also the humanities and social science disciplines. The development process of new digital content and IT-enabled services of NPM would be a useful benchmark for museums, cultural and creative organizations and traditional organizations in Taiwan and around the world.

Rua-Huan Tsaih is Professor at the Department of Management Information Systems, National Chengchi University, Taiwan. Tzu-Shian Han is Professor at the Department of Business Administration, National Chengchi University, Taiwan.

Section 1: NPM-related 1. Challenges and Adaptations: The transformation of the National Palace Museum over the past 30 years, Ming-Chu Fung 2. Transforming Traditional Organizations: A Model and Challenges, Rua-Huan Tsaih 3. Application and Interdisciplinary Integration of Digital Technology and the Humanities: Using the history of the development of digital assets in the National Palace Museum as an example, Quo-Ping Lin, Chen-Wo Kuo, Shoou-Shyan Yen and Chun-Ko Hsieh Section 2: Organization-related 4. Organizational Issues in Implementing Information and Communication Technology in Museum: The case of the National Palace Museum, Tzu-Shian Han and Yi-An Chen 5. Measurement Development of Service Quality for Museum Websites Displaying Artifacts, Hsu-Hsin Chiang, Rua-Huan Tsaih and Tzu-Shian Han 6. Legal Issues Regarding Innovative Museum Services in a Mobile and Cloud Computing Environment - Examples of Copyright and Licensing Issues for the National Palace Museum, Jerry G. Fong Section 3: Technology-related 7. Developing the Cloud Services Adoption Strategy for the National Palace Museum, Hsin-Lu Chang and Kai Wang 8. Mobilizing Digital Museums, Yao-Nan Lien, Hung-Chin Jang, Tzu-Chieh Tsai, Pei-Jeng Kuo and Chih-Lin Hu 9. Design Factors of a Mobile Museum Navigation System: The Case of National Palace Museum, Eldon Y. Li and Laurence F.K. Chang 10. Investigating Security Mechanisms for ICT-enabled Services of the National Palace Museum, Fang Yu